مقاله Making Quality a Way of Life با word دارای 11 صفحه می باشد و دارای تنظیمات در microsoft word می باشد و آماده پرینت یا چاپ است
فایل ورد مقاله Making Quality a Way of Life با word کاملا فرمت بندی و تنظیم شده در استاندارد دانشگاه و مراکز دولتی می باشد.
این پروژه توسط مرکز مرکز پروژه های دانشجویی آماده و تنظیم شده است
توجه : در صورت مشاهده بهم ریختگی احتمالی در متون زیر ،دلیل ان کپی کردن این مطالب از داخل فایل ورد می باشد و در فایل اصلی مقاله Making Quality a Way of Life با word،به هیچ وجه بهم ریختگی وجود ندارد
بخشی از متن مقاله Making Quality a Way of Life با word :
سال انتشار: 1385
محل انتشار: هفتمین کنفرانس بین المللی مدیران کیفیت
تعداد صفحات: 11
چکیده:
Products and services are made by people. Quality goods and services are produced by quality people. Generation of outputs that satisfy the end-user always begins and end with a personal contribution. Customer satisfaction can thus, be assured, if there is “quality” in the minds and hearts of those performing the tasks. “Quality” is a state of mind and is a very important vehicle in the search for excellence in everything one does. When embedded into one’s mind-set it guides a person’s daily actuations and ultimately become a habit through regular practice. This can be initiated and sustained if employees are given management support and the necessary opportunities to make quality a way of life. Through time, the Company can develop a culture of quality easily perceived by others in or outside the work environment. Progress towards making quality a way of life can be measured through assessment of the 3 Ps of Quality. Performance focuses on the person’s outputs and the degree with which these satisfy the recipients. Pricing uses as base the cost of production measured in terms of how much time, money and effort were expended to produce an output. Punctuality emphasizes the urgency to deliver goods on time as promised. The 3 Ps can be used as guide for
self-assessment in the quest for making quality a way of life. However, little progress in this regard can be achieved unless opportunities for continual growth and mental development are adequately provided. Efforts in this direction require a process and structure for self -development and this is done through proper application of modern approaches. Through time, and with relentless and focused efforts by everyone concerned to achieve success, quality can become a way of life for all – at home and at work.
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